Upway is hiring an Operations Intern among its Operations team. The Operations team’s role is to build and improve our processes in order to offer a seamless customer experience. This includes collecting bikes from sellers, inspecting and repairing them in our workshops, shipping them to consumers and managing after-sales support. Our goal is to build the most efficient, highest-quality and safest operation at scale.

The Operations Intern will be responsible for managing some of the day to day operations, as well as for working on parts of the operational flow, building processes to optimize operations, analyzing data to understand and bridge gaps, while working closely with the rest of the company to provide best in class experiences to customers.