Who We Are

Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.

We’re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire’s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte’s 2023 Technology Fast 500™ list of fastest-growing companies —and we’re just getting started.

Job Description

We are seeking a dedicated and detail-oriented Installation Quality Control Manager to join our team. The successful candidate will support field quality control audits, assist in root cause analysis and corrective actions for installation non-conformances, and help bridge the gap between the field team and the quality team. This position requires frequent travel out of state to various installation sites to ensure compliance with our high standards of installation quality.

Responsibilities

Support Quality Control Audits:

• Assist in conducting in person and remote quality control audits on installations in accordance with established processes and standards.
• Help in preparing and maintaining audit schedules to ensure timely completion.

Support Root Cause Analysis and Corrective Actions:

• Aid in identifying root causes of installation non-conformances through detailed analysis.
• Assist in developing and implementing effective corrective actions to address identified issues.
• Monitor and report on the effectiveness of corrective actions.

Bridge the Gap Between Field Team and Quality Team:

• Facilitate communication and collaboration between the field installation team and the quality control team.
• Provide support to field teams on quality control issues and best practices.
• Ensure that feedback from the field is communicated to the quality team for process improvements.

Travel to Installation Sites:

• Travel to various installation sites to support audits, provide assistance to field teams, and address quality control issues.
• Ensure that all installations meet company quality standards and customer expectations.

Required Qualifications

• Bachelor's degree in Engineering, Quality Management, or a related field preferred and minimum of 3-5 years of experience in quality control or installation processes or equivalent combination of education and work experience in quality control.
• Experience in supporting quality control audits and root cause analysis.
• Familiarity with field operations and quality control practices.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Detail-oriented with a strong focus on quality and continuous improvement.
• Ability to travel frequently to various installation sites.

#LI-Hybrid #LI-AV1

For our US employees, we offer 100% employer-paid medical coverage, flexible PTO (because we know how important work-life balance is), and competitive 401k and employee stock purchase plans to invest in your future. You’ll fit right in if you:

• Do the hard work and go out of your way to deliver excellence
• Own outcomes and learn from your mistakes
• Are a collaborative and supportive team player; win or lose you lift others up
• Value authenticity, other’s perspectives, and diversity in the workplace
• Have a passion for smart tech and the real estate industry

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