| Location | Bangalore |
| Commitment | Full-Time |
| Role | Customer Success |
| Remote | 🏢🌴Hybrid |
| First listed | In the last 1 month |
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Job Description
Sitetracker is looking for a Operations Analyst - Data & Salesforce administrator who reports to the Customer Success Operations Manager and is responsible for operational stability, administration, configuration, customization, data integrity, and maintenance in our salesforce platform to support our Customer Management Activity and awareness across the organization.
The day-to-day activities for the role include:
*Internal Management of the Account Information in Salesforce related to Sitetracker Customers
*Internal Salesforce Instance Data integrity management, security, and data governance procedures.
*Document and maintain system configuration, processes, and procedures.
This role leverages Salesforce technology to streamline processes, configure new workflows, compile essential data, and provide actionable insights to support business goals and objectives. Collaborating closely with other teams and CS leaders, you will serve as their trusted partner in ensuring:
*The data managed internally related to operating metrics and customers in our internal Salesforce CRM is current, concise and accurate
*Tools and processes are implemented and maintained timely
The candidate possesses salesforce administration skills along with skills in facets of data management, including collection, validation and visualization.
Sitetracker number of job openings over time by month
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