Job Description

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Commercial Facilities Operations Specialist will be responsible for supporting the Commercial Facilities Operations Manager in ensuring our Spaces (Retail) locations operate as effectively as possible while providing exceptional customer experience. This role will manage new site openings and provide ongoing facilities support within their region; this involves overseeing site improvements, repair & maintenance escalations, landlord and construction warranty activities while staying in close communication with local site teams and ensuring Rivian’s standards are met throughout the process. Additionally, this role will support the rollout of large-scale programs and ad hoc projects while working collaboratively across multiple departments to achieve operational success. Responsibilities Manage the New Site Opening (NSO) process within your territory from development through project completion in partnership with our Real Estate, Design, EHS, IT, Security, Construction, Retail Operations, Marketing, and Site teams Establish and maintain relationships with key stakeholders and responsible for on time delivery of project tasks Intake and validate new projects and site improvement requests for the greater Facilities organization Conduct and attend potential new site tours, warranty walks, and site visits Update and maintain accurate records and official documentation for your respective region. Track and report key performance indicators to be included in Quarterly Business Reviews Track, manage and analyze purchase requisitions and operating expenses; identify and report any inconsistent data to determine impact and/or accuracy of expenses Implementation of facilities management programs and procedures needed to keep the Rivian facility operating at its best and adhering to brand standards. This includes hosting formal and ad-hoc training for local site teams Ensure all repair and maintenance work order escalations are responded to, assess as required and take the necessary corrective action; all within a timely manner and while exceeding Rivian expectations Qualifications 4-5 years of facilities and/or project management Experience providing customer service in a fast-paced and dynamic environment Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail Strong and creative problem-solving skills Knowledge of project management tools. Knowledge of CMMS software is a plus Proven project management skills, including knowledge of project management vocabulary and terminology Proven ability to manage third party vendor relationships Experience reviewing lease documents and working closely with landlords/property managers is a plus Highly motivated, self-starter, with the ability to shift focus very quickly and adjust to rapidly changing priorities Excellent verbal & written communication and critical thinking skills. Training experience is a plus Ability and willingness to travel up to 75% as needed (travel will taper off as openings subside) Pay Disclosure Salary Range for Palo Alto, CA based applicants: $107,000 - $133,000 annually (Actual compensation will be determined based on experience, location and other factors permitted by law). Salary Range for Irvine, CA based applicants: $98,000 - $123,000 annually (Actual compensation will be determined based on experience, location and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected]. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.