Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As Business Operations Associate, you will manage the in-person setup and logistics for about 100 employees in our Berlin Mitte office, and you will remotely support other crossfunctional teams and offices throughout the German market. Working closely with the People Operations and IT teams, you will ensure a seamless experience for new employees and efficient daily office operations for all staff.

What you will do:

• Lead a Smooth Office Move: Take charge of an exciting Berlin office relocation in early 2025, coordinating vendors, contractors, and movers to make the transition seamless and stress-free for the team.
• Keep the Berlin Office Running: Manage the day-to-day operations, from keeping the shelves stocked with supplies and snacks to ensuring everything runs smoothly behind the scenes.
• Support Beyond Berlin: Step in to help other Via offices in Europe as needed, whether it’s ordering supplies, managing vendors, or designing spaces that inspire.
• Solve Problems Creatively: Tackle challenges with practical and imaginative solutions to keep the office running like clockwork.
• Handle the Mail Like a Pro: Sort, scan, and distribute incoming and outgoing mail to make sure nothing falls through the cracks.
• Make the Office a Great Place to Be: Organize weekly breakfasts, lunches, and special projects—like exploring sustainable water supply options—that foster connection and innovation.
• Welcome New Hires and Guests: Support onboarding for Berlin newcomers, maintain health and safety standards, and provide a warm welcome for visitors.
• Track Budgets and Expenses: Manage office expenses and reporting to ensure efficient use of resources and financial transparency.\
• Plan Office Events and Projects: Plan team events like happy hours, volunteer days, and other initiatives that bring people together and build a great office culture.

Who you are:

• You're fluent in German, the language you'll use to communicate complex topics to multiple external stakeholders
• You have one or more years of experience in Office Management or Business Operations
• An optimist. You keep a “can-do” mentality, and are eager to take on new challenges with excitement.
• Low-ego. There are no jobs too big or too small for you. Whether it’s rolling up your sleeves and executing an in office happy hour, or negotiating with a critical vendor… you do what needs to be done.
• Highly organized and detail-oriented. You pay attention to the little things and take pride in executing flawless processes.
• Trustworthy, honest, and able to work alone without supervision.
• A great communicator with strong interpersonal skills. You enjoy working with others and being part of a team!
• You intuitively understand how to manage your time and prioritize multiple tasks at once
• A problem solver… not just a problem identifier. You proactively come up with creative solutions to problems from ideation to execution.

What we offer:

• Joining a global employer with over 650 mobility deployments in 40+ countries
• Becoming part of a company that was awarded for its commitment to social good
• Weekly team lunch and breakfast at our lovely office situated in the heart of Berlin Mitte
• Competitive compensation, including stock options
• Urban Sports Club membership
• 30 vacation days a year

Founded in 2012, Via pioneered the TransitTech category by using new technologies to develop public mobility systems — optimizing networks of buses, shuttles, wheelchair accessible vehicles, school buses, autonomous vehicles, and electric vehicles around the globe.
Building the world's most efficient, equitable, and sustainable transportation network for all passengers — including those with limited mobility, those without smartphones, and unbanked populations — Via works with its partners to lower the costs of public transit while providing transportation options that rival the convenience of a personal car while reducing environmental impact.

At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated service design and operational expertise to fundamentally improve the way the world moves.

We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. All backgrounds, identities, and voices are welcomed and celebrated at Via.

Ready to join the ride?

Via is an equal opportunity employer.

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