Role OVO-View

Team: Energy Operations
Salary banding: £40,000 - £45,000
Experience: Mid-level
Working pattern:Full-Time
Reporting to: Senior Product Owner - Billing
Sponsorship: Unfortunately we are unable to offer sponsorship for this role.
This role in 3 words: Ownership, Execution, Coordination
Top 3 qualities for this role: Organisation, Drive, Collaboration

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

By creating innovative technology we’re helping customers manage their energy better, decrease their bills and drive their electric vehicles further - all whilst improving our planet for generations to come, but these changes can’t happen without a robust and efficient support structure within the business to facilitate the change and drive the innovations across the business. In this case, that comes in the form of Energy Operations. Within Energy Operations we need to ensure we are driving excellence in our processes, our people and our delivery; this role plays a key part in that.

This role in a nutshell:

Working closely with other operational functions, both within and without the department you will have a keen interest in diversifying your knowledge and will be a key interface between various teams. You will ensure project delivery and timelines are effectively communicated to stakeholders and that priorities are set to best support the wider department.

In this role you will play a vital part in delivering the department's goals and objectives, in particular driving specific projects and initiatives which fall outside the BAU remit of Industry, Onboarding and Billing.

Your key outcomes will be:

• Managing the end to end delivery of key initiatives across the Billing and Industry team, focussing on Initiatives which cross our teams, wider functions and our Billing Platform partner company
• Maintain the cadence of delivery and manage the relationships between different people within and across teams.
• Quickly understand complex initiatives and opportunities to identify next steps in understanding and recovering value.
• Manage end to end delivery of key Incidents which impact Billing Ops through to 100% resolution.
• Summarise, simplify and effectively communicate complex or technical proposed solutions at the appropriate level to a variety of stakeholders

Within your first 6 months you’ll:

• Have supported delivery of your first small project, from conception to execution
• Have supported the resolution of a major incident or resolved a significant technical problem
• Have started to build relationships with your key internal and external stakeholders
• Understand the role of Energy Operations and its role in driving OVO’s success

• Understand the fundamentals of the Kaluza platform and how we can drive operational improvement

  You’ll be a successful Technical Project Delivery Manager here at OVO if you…

• Have good experience of delivery management across complex problems and initiatives
• Find new concepts easy to understand, and show the tenacity to keep asking the right questions.
• Excellent presentation and communication skills - able to articulate results clearly and concisely to senior stakeholders.

• Clearly demonstrated ability to drive delivery of complex projects across multiple functions..

  Let’s talk about what’s in it for you

We’ll pay you between £40,000 and £45,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer:

For starters, you’ll get 34 days of holiday (including bank holidays).

For your healthWith benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more
For your wellbeingWith gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home For your home Get up to £300 towards any OVO Energy plan , plus personal carbon offsetting and great discounts on smart thermostats and EV chargers
For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..