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Industry Codes Coordinator

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Job Description

Role OVO-View

Team: Energy Ops
Salary banding: £35,000- £40,000
Experience: Mid-level
Working pattern:Full-Time
Reporting to: Industry Codes Manager
Sponsorship: Unfortunately we are unable to offer sponsorship for this role.
This role in 3 words: Compliance, Engagement, Guidance
Top 3 qualities for this role: Industry Knowledge, Influencing, Stakeholder Management


Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.


Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.


Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

The Industry and Billing teams form the backbone of an energy supplier, making them work in a streamlined way allows space for optimisation of new products and services which support our plan zero goals


This role in a nutshell:

The Energy Industry is a fairly regulated space and it’s essential that we remain compliant with Industry codes and regulations. The Industry Codes coordinator ensures that all levels of Energy Ops, and to a lesser extent the wider business, are aware of, and take into account, relevant rules and guidelines in relevant. This role helps provides clear guidance, updates on industry responsibilities, and key changes, as well as helping to influence Industry to work through regulatory roadblocks.

Engagement with external code bodies is a key part of the role, allowing the candidate to, form strong, transparent relationships with internal and external stakeholders to help ensure that OVO is kept informed of all developments and retains its reputation as a business that works in the right way.


Your key outcomes will be:

  • Monitoring compliance for regulatory codes within Energy Operations Workstreams.
  • Contract/Code engagement for key industry codes (REC, BSC, DCUSA, UNC, Xoserve, etc.) including being an escalation point for OVO with other suppliers.
  • Keeping on top of regulated industry developments and keeping the business informed.
  • Responding to internal regulation queries from all levels of business.
  • Guiding Ops on compliance of decisions and options for key initiatives and problem fixes.
  • Acting as a point of liaison between Ops and internal compliance team.
  • Summarising consultation documents which will have an impact on the business and drafting responses as required.
  • Owning responsibility for gathering internal consensus on, completion and submission of key RFIs, impact assessments, and consultations which require interdepartmental coordination and/or contain risk.
  • Provide regulatory codes' expertise to support key projects within Energy Operations.
  • Leading on OVO’s regulatory approach to the Market Wide Half Hourly Settlement (MWHHS) programme including ongoing qualification requirements.

Within your first few months' month you’ll:

  • Build key relationships with internal and external stakeholders
  • Understand how we operate and the impacts of the regulatory landscape
  • Get to grips with our wider regulatory programmes such as MHHS
  • Build relationships with our internal compliance teams

    You’ll be a successful Industry Codes Coordinator at OVO if you…

  • Have and continue to build knowledge of wider Energy regulations
  • Can summarise documents to cover key points and concisely present the information in the best way for different audiences.
  • Have a good understanding of OVO’s industry processes and systems.
  • Have the ability to influence both internal and external stakeholders to come to optimum positions.
  • Are solution-focused.
  • Have the ability to manage and prioritise your workload.
  • Pay attention to detail.
  • Have strong communication and interaction skills.
  • Have a self-motivated and conscientious attitude.
  • Have the ability to work under pressure.

    Let’s talk about what’s in it for you

We’ll pay you between £35,000 and £40,000, depending on your specific skills and experience.

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer:

For starters, you’ll get 34 days of holiday (including bank holidays).

For your healthWith benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more
For your wellbeingWith gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home For your home Get up to £300 towards any OVO Energy plan , plus personal carbon offsetting and great discounts on smart thermostats and EV chargers
For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.


Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

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  3. We'll reach out if there's a company interested in talking to you.