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Contracts & Supplier Manager

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Job Description

Role OVO-View

Team: Commercial Supplier Management, Finance

Salary banding: up to £57,000

Experience:Experienced

Working pattern: Full Time

Reporting to: Clare Rozario, Head of Commercial Supplier Management (Technology, Business Services & Transition)

This role in 3 words: Performance, Commercial, Dynamic

Top 3 qualities for this role: Influence, Collaboration, Communication

In the words of the team, you should leave your current role for this one because….

“OVO is such a cool place to work! Fabulous people and great hubs across the country that drive collaboration and team working. The culture truly puts its people at the heart of everything we do. I t’s a fantastic opportunity to shape and build the new Supplier Management function & provide industry leading support to OVO's strategic suppliers. You can also make a massive impact on OVO’s path to Plan Zero by supporting our sustainability agenda and getting involved in purpose led initiatives. I really feel that our work adds value, makes a difference and contributes to our overall mission.”

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

This role in a nutshell:

If you’re a contract and supplier manager with experience, we’d love to hear from you. We’re looking for a phenomenal communicator with superb communication skills. You’ll be a compassionate but tenacious negotiator who knows the right approach in a range of circumstances. It’s important you’re as comfortable working with contracts as you are working with people, and you’re ready for the challenge of getting the best out of supplier relationships in an organisation that’s fast-paced and highly collaborative.

Reporting to the Head of Supplier Management, you will be working as part of the centralised supplier management team. You'll be responsible for post contract management of OVOs strategic suppliers that are vital in helping OVO to achieve its goal to power human progress with clean affordable energy for everyone.

You'll be joining the team during an exciting time when we are really starting to focus on the sustainability and social value of our partners. You will also be playing a key role in driving value from our existing supplier contracts and embedding new supplier management frameworks and policies into every day working practices across the organisation. No two days will be the same in this dynamic environment and you can make a real difference in a way that we grow our partnerships.

Your key outcomes will be:

  • Monitoring the supplier performance to ensure contractual obligations are met, issues are raised and resolutions found in a timely manner
  • Identifying and handling commercial risks, issues and opportunities, owning mitigating actions and next steps
  • Handling in-life contract variations and changes to commercial terms
  • Driving the value proposition during the life cycle of the contract, looking at new opportunities to drive cost efficiency and recovering service credits/rebates in a timely manner
  • Supporting the procurement team during tender exercises and contract extensions
  • Establishing and handling robust relationships with the suppliers and internal team members at all levels of the organisation
  • Producing regular data led management information reporting and supplier metrics
  • Facilitating and driving collaboration between the internal teams and suppliers
  • Ensuring supplier contributions and initiatives towards OVO’s Plan Zero are measured, monitored and discussed during the regular governance meetings
  • Supporting the implementation of new supplier management system and processes
  • Championing a customer centric culture

Y ou will need to demonstrate:

  • Commercial acumen with strong problem-solving skills and have an analytical approach
  • Confidence in influencing the agenda and driving outcomes with senior team members
  • Being a positive and proactive problem solver who can manage both planned and reactive requirements simultaneously.
  • Dealing with ambiguity, adopting change and decision making with confidence

Ideally you will have:

  • Proven experience in a similar role in contract and supplier management
  • In-depth understanding of all aspects of contract management including contract terms and conditions, in-life variations, negotiations and contract law.
  • In depth understanding of all aspects of supplier management, including service level management and utilisation of recognised supplier management governance frameworks
  • Experience in delivering cost efficiency, process improvements and additional benefits
  • Consistent track record of developing and maintaining collaborative and partnership based relationships with the suppliers
  • Strong stakeholder engagement skills
  • Familiar with managing and measuring sustainability performance
  • Solid understanding of agile working practices would be an advantage but not crucial
  • Exposure to energy and/or technology businesses is desirable

Let’s talk about what’s in it for you

We’ll pay you up to £57,000 depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer:

For starters, you’ll get 34 days of holiday (including bank holidays).

For your healthWith benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more
For your wellbeingWith gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home Get up to £400 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers
For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you! If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..

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