| Location | Melbourne, AUS |
| Commitment | Full-time |
| Role | TechOps |
| Remote | 🏢🌴Hybrid |
| First listed | In the last 1 month |
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Job Description
We are very excited to be building a small and efficient TechOps team at Octopus. Due to incredible growth around the world, we are looking for a knowledgeable and experienced Generalist based in the APAC timezone to join our team. We’re ideally looking for someone in Melbourne (where we have large offices) to help our company grow in these regions.
You’ll be primarily responsible for supporting our wonderful employees in this timezone, while working on global projects alongside the UK/EU and US teams. It’ll be a role that will truly encompass all things IT/TechOps - you’ll be responsible for everything with a password or a plug across our entire estate of systems.
You will be a key partner in defining what TechOps is at Octopus. We will be shaping this team to provide a world class support service to our employees, building our way out of problems with engineering firepower and undertaking transformational organisational change.
What is TechOps?
A more modern, more lean version of a traditional enterprise IT team. We cover everything from what most people would call “1st line support” all the way up to high-level strategic planning, and everything in between.
We tackle big problems and the breadth of work is huge. Dealing with ambiguity is a key part of working in TechOps, and every day will be a new and exciting one, working on varying challenges across the company.
We have a cloud-first approach to everything we do. This allows us to scale quickly and focus on things where we can add the most value. No on-prem AD here!
Roles that you might currently be in: Desktop support analyst, 1st line support, 2nd line support, Systems engineer, DevOps, Tech support, Technical support, Technical support analyst, IT support, IT desktop support, Systems Administrator, Network Administrator, Workplace technology, Solutions specialist, Solutions administrator, Systems manager, Support manager.
Octopus Energy number of job openings over time by month
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