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Customer Onboarding Specialist

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Job Description

Are you passionate about making a positive impact on the planet and delivering exceptional customer experiences?


Octopus Energy has an exciting opportunity for enthusiastic and dedicated individuals to join our incredible team in Coventry as Customer Onboarding Specialists. We’re not just providing energy – we’re transforming the industry by putting customers and the environment at the heart of everything we do.


As an Customer Onboarding Specialist, you’ll be the friendly voice on the other end of the line—the first point of contact for potential customers looking to join the Octopus Energy family.


Your mission?

To share your passion for green energy, guide customers through their journey, and help them make informed choices that benefit both their household and the planet. You’ll be a key player in promoting the very best of Octopus Energy, ensuring every interaction is personal, informative, and focused on the customer’s needs.

Sharing the exciting products and services that Octopus offers over the phone while happily addressing any questions or concerns.

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  3. We'll reach out if there's a company interested in talking to you.