The MBTA is looking for an Operations Technology (Ops Tech) Analyst to join the Bus Technology team and help deliver our Bus Network Redesign to the Boston region. You will configure and manage the technology systems that power our bus service. This role sits at the intersection of technology and operations, bridging the work of the Technology Innovation Department (TID) and Operations to ensure our schedule and service data—such as bus stop locations, announcements, and destination sign messages—are accurate and up to date.

You’ll play a key role in maintaining and improving our transit technology by owning data analysis, documentation, mapping configurations, and system monitoring. This is a critical role as your work will directly support major MBTA initiatives like the Bus Network Redesign program and the automated bus stop/lane enforcement program, helping us ensure that clean, accurate data enhances the rider experience and enables effective management of these efforts.

In this role, you'll work closely with TID’s Bus Tech team, while also collaborating across teams such as Plans and Schedules and Transit Priority. We’re looking for someone who is detail-oriented, proactive, and comfortable working independently. If you have experience in GIS/mapping, transit planning, scheduling, or program management, or if you’re a tech-savvy professional eager to move into transit, this could be the perfect fit.