We are looking for a Junior Fraud Investigator to join our Fraud Department group, as we scale up and drive digital and financial inclusion across our markets.

As a Junior Fraud Investigator, you will play a pivotal role in ensuring diligence and accountability by conducting fraud investigations and collaborating with teams to develop proactive strategies. You will support the enforcement of disciplinary measures, liaise with law enforcement on confirmed fraud cases, and provide actionable insights to enhance fraud prevention and business operations.

About Us

At M-KOPA, we are committed to driving digital and financial inclusion across our markets, and as a Junior Fraud Investigator, you will be at the forefront of this mission. You will be empowered to conduct detailed fraud investigations and develop proactive fraud detection strategies, ensuring the integrity of our operations. You’ll work closely with the Legal and Fraud teams, and collaborate with law enforcement to address and resolve confirmed fraud cases. Your role is crucial in supporting the enforcement of disciplinary actions and providing actionable insights that drive improvements in fraud prevention processes. If you’re passionate about protecting the integrity of a fast-growing company and thrive in a role where no two days are the same, this could be the perfect opportunity for you.

Expertise

We expect candidates to have a strong background in fraud investigation and the ability to work independently in both field and desktop environments. You should be comfortable interacting with multiple stakeholders, including law enforcement, customers, and sales teams. The role requires a proactive mindset and a professional approach to handling sensitive fraud cases while adhering to set timelines.

Candidates must possess a Fraud-related certification (e.g., Certified Fraud Examiner - CFE), along with 2-3 years of experience in investigations or a related field. A solid understanding of criminal justice systems and experience working directly with law enforcement agencies are essential. Proficiency in Microsoft Office tools (Excel, PowerPoint, Word) and excellent communication skills (both written and verbal) are also required.

If you are someone who is passionate about ensuring integrity in operations and eager to contribute to a mission of financial inclusion, you will find this role both rewarding and challenging.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.

Recognized thrice by the Financial Times as one Africa's fastest growing companies (2022, 2023 and 2024) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.