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Program Manager - Sales Systems, Tools, and Processes

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Job Description

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

Lucid is seeking a Program Manager to lead the optimization and automation of sales systems, tools, and processes. This role will focus on improving the efficiency and effectiveness of the European Sales team through project management, process improvements, and data-driven insights. You'll partner with Sales, IT, and other departments to streamline processes, enhance customer experience, and ensure accurate reporting and analytics with the sole purpose of driving the achievement of aggressive sales and delivery targets.

Key Responsibilities:

  • Provide strategic support and direction for the European Sales & Delivery, Sales Operations and Enablement departments, aligning efforts with the overall mission and vision of Lucid motors.
  • Lead sales process and system optimization initiatives, including pipeline management, test drives, and vehicle ordering.
  • Perform constant business analysis to identify and solve abnormalities and ensure continuous improvement, optimization, and support for rapid growth.
  • Manage projects to adapt systems and processes to improve data accuracy for reporting and analytics.
  • Collaborate with internal teams to prioritize Sales and customer needs and implement solutions, using Salesforce and revert to other available systems when needed.
  • Drive cross-functional alignment, track milestones, and manage risks for timely project delivery.
  • Coordinate User Acceptance Testing (UAT) and support business partners on ad-hoc initiatives.
  • Maintain strong relationships with teams including Sales Operations, Marketing, Finance, IT, and others.

Qualifications:

  • 5+ years of experience in program or project management, ideally within sales, sales operations and/or enablement.
  • BS/MS in Engineering, IT, or quantitative Business fields.
  • Strong Salesforce experience with project management skills.
  • Proven track record managing complex projects and driving improvements.
  • Excellent analytical, problem-solving, and communication skills.

Preferred:

  • Salesforce Admin/Dev certification.
  • PMP or Agile experience.
  • Experience in the automotive or technology industry.

By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

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