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Customer Success Representative (Southland & South Otago)

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Job Description

About the role


We’re looking for you—A self-starter. A go-getter. Someone that’s passionate about farmers. Someone who sees their success as your success. This is your chance to be part of a positive disruption in the farming industry, directly shaping how Halter’s technology is used on farms across the Clutha District (Gore / Balclutha / Milton etc).


Imagine looking back in a few years, knowing you played a key role in transforming farming. You’ll be part of the team that helped farmers move beyond 3 am alarms to get cows in, putting up fences, measuring pasture, or detecting heats. You’ll be guiding them into a new era of farming efficiency and sustainability, making sure they extract every bit of value from Halter.


You will find yourself on the road most days, deeply understanding a farmer's goals and ambitions, then helping them utilise Halter to achieve them. You won’t always find a playbook, that’s the nature of paving a new industry. You’ll be engaging with the top industry experts in your region, helping educate and build relationships with Vets, Consultants and bankers alike. You’ll also be critical in growing Halter’s impact within the region, sourcing leads and finding opportunities to expand across existing farms.


You’ll be part of an extremely driven and enthusiastic broader NZ customer team, that holds responsibility for growing and retaining our NZ farmer base, with a number of other reps locally based to support you every step of the way.


Could this be your next adventure? If you care deeply about farmers and their success, if you thrive under pressure and stay cool when challenges arise, this could be the perfect fit. You’re someone who takes pride in delivering a world-class customer experience and won’t settle for anything less. Building strong, authentic relationships with farmers will be second nature to you—you’ll understand their needs and help them reach their goals with Halter’s cutting-edge technology. You’re eager to make a real impact, always ready to take initiative and turn your ideas into action.


This won’t be the easiest role you’ve ever had, but it could be the most fulfilling and impactful work of your career.


Location: This candidate would ideally be based around the Clutha District (Gore / Balclutha / Milton etc.). Frequent travel is required to meet with farmers daily.

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