Service Desk Tech II

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Job Description

ABOUT FLUENCE

Fluence, a Siemens and AES company, is the global market leader in energy storage technology solutions and services, combining the agility of a technology company with the expertise, vision, and financial backing of two well-established and respected industry giants. Building on the pioneering work of AES Energy Storage and Siemens energy storage, our goal is to create a more sustainable future by transforming the way we power our world. Providing design, delivery, and integration, Fluence offers proven energy storage technology solutions that address the diverse needs and challenges of customers in a rapidly transforming energy landscape.

Fluence currently has more than 2.4 gigawatts of projects in operation or awarded across 24 countries and territories worldwide. We topped the Navigant Research utility-scale energy storage leaderboard in 2018 and were named one of Fast Company’s Most Innovative Companies in 2019. In 2020, our sixth-generation Tech Stack won Commercial Technology of the Year at the 22nd annual S&P Global Platts Global Energy Awards.

Leading

Do others come to you for your subject matter expertise? Are you excited by the challenge of working in a start-up atmosphere with a purpose?

Fluence is searching for an experienced Information Technology Service Desk Manager to lead the day-to-day support functions globally and maintain and expand our support model for the Fluence’s workforce. The ideal candidate will be able to enhance our support platform, support the Global network infrastructure and our Microsoft Office 365 environment, while looking for ways to grow service offerings in a cost-effective way to meet anticipated growth needs. The Service Desk Manager will be responsible for developing platform maintenance plans, managing the IT Support staff, and keeping the team up to date on the latest technologies that could help the company to succeed.

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