Businesses must decarbonize their operations to achieve real climate progress. Some emissions are unavoidable, and that’s where CEEZER comes in.

CEEZER is a platform for CO2 compensation and high-tech removal credits with access to >8,000 climate projects worldwide, verified by globally recognized registries. Transactions take place between corporations and project developers at the source, without any middlemen or hidden fees. CEEZER achieves this by providing scientific quality and pricing insights that help buyers and sellers interact while allowing them to monitor credits in a balanced, high-quality portfolio.

We are looking for a highly motivated Platform Operations Manager (f/d/m). You’ll work closely with our Head of Operations in a very fast-moving and VC-funded startup and will support building up the newly established Operations team.

• Oversee end-to-end platform processes, including onboarding, offerings on the platform, transactions, and dispute management.
• Ensure seamless onboarding to the platform for project developers and buyers in close collaboration with the Commercial and Impact teams.
• Manage and optimize transactions, ensuring timely, error-free execution of carbon credit purchases and sales.
• Handle disputes between buyers and project developers and implement standardized dispute resolution processes to address issues such as delayed fulfillment or payments.
• Identify inefficiencies or bottlenecks in platform processes and implement improvements to set up processes for scale.
• Perform data analyses and build BI reports to automate alerts and track key operational KPIs.
• Work closely across departments (Commercial, Impact, Product, Finance, Legal) to standardize, optimize, and automate processes.
• Provide strategic insights to help guide platform enhancement based on operational data and customer feedback.
• Recent graduate (bachelor's/master's) with outstanding academic achievements.
• Prior internship experience in consulting, investment banking, high-growth startups, or another dynamic, fast-paced setting.
• Strong determination to go the extra mile, coupled with the willingness to tackle essential tasks head-on.
• An analytical and data-driven mindset, along with proficient Excel skills and experience in BI tools (e.g. Metabase, Looker, Tableau) is a plus.
• Quickly adaptable to changing priorities in an evolving business environment.
• Excellent communication skills in English and German.
• Residing in Berlin or demonstrating a willingness to relocate to Berlin.
• Possession of a valid German work permit or eligibility to work legally within the European Union.
• Make a positive impact on the world and work on a mission that matters.
• A rapidly growing international team of talented and highly committed people who are significantly contributing to the net zero transition.
• Strong learning and development culture in a VC-backed, early-stage startup.
• Free Urban Sports Club membership.
• Offsites, team dinners, and other after-work team activities.
• CEEZER is a carbon-positive company that will neutralize your footprint from day 1.
• A truly inclusive environment - diversity is in our DNA and we flourish as a team of different races, genders, sexual orientations, and identities.