Back Market is the world’s leading refurbished electronics marketplace with a team of 650 people, powering operations in 18 countries (and counting!).

Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014.

Be part of an exciting and growing international adventure that will change the way the world consumes tech.

Back Market is looking for a Head Of Engineering to lead our customer care organization.

The Care team is responsible for delivering, integrating, and maintaining software to provide customers with a seamless and best-in-class care experience. Three engineering managers will directly report to you, each managing a cross-functional team of 6 to 8 engineers. The main users of our software are customers, sellers, and Back Market agents.

You will collaborate across teams and business functions in the company, which is key to ensuring that operations and engineering complement each other to deliver the best experience to the customer.

The core competencies of this role include mentoring and coaching people, cultivating a collaborative team, leading delivery, production operations, and continuous improvement. As in Back Market, we lead by example, we expect the role to also be hands-on, so personal contribution is expected.

You will manage teams distributed across our Paris office, Barcelona office or fully remote.

To know more about our Bureau of Technology (BoT), composed today of about 300 people, you can consult:

- A video of our CTO: https://bit.ly/3Vf6k9o

- Our company purpose: http://bit.ly/3OsScpl

- Our engineering blog: https://bit.ly/3ASJNID