Community Program Manager

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Job Description

About the role Your work will help tens of thousands of talented and passionate people in our community find ways to use their skills for climate and build new skills, while eventually rippling to millions more when your work connects with our efforts to influence the broader education and professional development ecosystem (see more in this deck).

The right candidate for this role is someone with a passion for working with people directly, a wide spectrum of community management skills (from facilitating events to writing technical and marketing content), communication skills, and a strong ability to manage projects — both individually and via a network of collaborators.

We always ask “How does serving our members enable us to serve the broader talent ecosystem?” — the growth path for this role includes running programs that leverage the Work On Climate’s community to create change in external professional communities, such as professional associations, knowledge hubs, and learning platforms. The best candidates for this role will also be systems thinkers who thrive when working under this constraint, rather than treating it as an afterthought.

Responsibilities: Design and run events and activities relevant to broad groups of community members Run regular welcome calls for community members Oversee the community Mentorship program: maintain the mentor pool, oversee volunteers to make improvements to the program experience Keep community-facing content up to date with our offerings and wider trends Participate in community discussions, keep a pulse on the community, engage with members directly and help them connect with each other and with relevant resources Ensure that our programs promote a diverse and equitable workforce, including a focus on groups underrepresented in the respective roles or most affected by climate change Perform basic user research on the needs and experiences of community members Contribute content to the community newsletter and social media Be the main point of contact for questions and concerns of our members Execute operational tasks as needed to make your work more efficient or robust, such as setting up forms, automations, collecting and performing basic analysis of data We are looking more for a combination of talents and inclinations than for specific credentials:

You care about climate change and are aligned with the idea of solving it by engaging the workforce in building a greener economy You are passionate and thoughtful about understanding and helping people You are able to empathize with, collaborate with, and see the world through the eyes of people whose background or circumstances are different from yours You have exceptional communication skills: you are charismatic when facilitating events; you write clear, concise, and helpful content; you can de-escalate a tense dialogue You speak truth to power; you are equally comfortable constructively challenging others’ ideas or delivering difficult messages to a peer, a report, or a higher-up You check, double-check, and triple-check; you are known for being obsessive over details that others may overlook — things go smoothly when you’re in charge You have strong collaboration skills: you can get a group of busy people with different working styles to deliver a project together You are pragmatic, nimble, resourceful, self-driven, and organized — you only need direction for strategic guidance, never as a reminder that something needs to be done. When you’re stuck, you quickly and proactively seek help to get unstuck. Both novelty and consistency appeal to you — when parts of your work are recurrent, you take pride in delivering reliably excellent output every time You have a passion for learning and learn quickly — when you need a new tool to get the job done, you get excited and quickly become fluent with it. You have strong technical literacy and are able to make your work more efficient or more reliable using tools, including no-code tools You are interested in thinking about complex systems at a root level, analyzing causes and ways of creating the most influence with the least effort That said, some combination of the following would be a strong signal for us:

Experience with managing projects and/or people, and meeting numbers-based goals Experience facilitating online events or workshops Experience working within an online community Experience and passion about helping diverse users, strong cross-cultural competence Experience in a start-up environment, whether private, public, or non-profit, where one needs to manage a variety of tasks and responsibilities Experience conducting user research or collecting and analyzing data This role does NOT require any specific expertise with climate or workforce development This is a full-time role; the compensation is between $60-80k per year; we provide excellent health insurance and 15 days of PTO per year. This is a remote role and we are open to all US-based candidates. The role may require some minimal travel (up to a week per quarter).

We see diversity in the climate workforce and a Just Transition to the clean economy as vital to our mission, and thus we encourage applicants from all backgrounds to apply for open roles at Work On Climate. We respect the humanity and individual circumstances of all our team members — while our standards for each other are high, we strive for a healthy work-life balance.

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