Job Title: Brand Content Lead
Working Pattern: Monday to Friday (09:00-17:00)
Salary: up to £45,000 and up to 20% bonus and benefits
Location: hybrid working from our London or Blackpool office
Direct Reports: 1x Content Executive

At Tandem, we believe that banking shouldn’t cost the Earth. If you're an ambitious and dedicated Brand Content Lead, ready to make an impact, we've got a space with your name on it!

The Brand Content lead is responsible for growing our community and making our brand famous.

We are Tandem

Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow, spend, and share – all while nurturing our planet, our people and our customers. As one of Europe’s fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future.

Tandem also leads the way with a secondary app called Loop. Loop gives customers a simpler, hassle free and awkward free way to share money among friends.

Your team

Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.

This is an exciting opportunity for a Brand Content Lead to help us continue to build the Tandem brand and grow our community. You’ll be joining a fun, passionate, collaborative, multi-skilled Marketing Team.

Our Team

The Marketing Team is at the heart of building a brand and community of people who want to live a greener lifestyle. The team is responsible for everything customer facing for Tandem. We ensure that the brand, products and services, are all positioned to drive curiosity, excitement, engagement, and adoption. Our aim is to engage with and, ultimately, help empower our community to live greener.

Your job will focus on:

• Leading the execution of our brand content strategy – owning the content plan for Tandem, helping us stand out from the crowd
• Working with our agency and freelancers, you’ll deliver exciting, standout, funny and provocative content
• You’ll have great ideas on how we can push our brand into new spaces, adjusting the strategy and taking calculated risks
• Writing copy for channels including social and website
• You’ll have a passion and interest in brand marketing, with a view on what Tandem is doing well and where we need to improve
• Supporting embedding our brand positioning into the wider company culture
• Challenging your boss and speaking up when you disagree!
• Managing our content exec, helping develop them into a future marketing star
• You’ll have an understanding of marketing effectiveness and a love of creativity. You’ll know which brands are killing it and where we need to find inspiration

We’d love to hear from you if you have

• Experience in social media, video and written content production, from both your professional and personal experience. You’ll be able to demonstrate the impact of your work, with measures of success
• A passion for sustainability
• A social media specialist, familiar with all platforms
• Superb writing & proof-reading skills, with great attention to detail
• Team player with a can-do, supportive and positive attitude

Transferable skills are more relevant than Financial Services experience. An understanding of marketing effectiveness and a love of creativity is key.

And some non-essentials:

• Design skills (used to working with design tools like Canva or Adobe suite)
• Knowledge of content management systems and automated marketing software; set up and content of social media channels
• Strong communication and interpersonal skills
• Organised, with good time management
• Experience with analytics tools such as Google Analytics and reports generation
• Ability to prioritise multiple projects and deliverables

Rewards that reflect your value, what’s in it for you?

At Tandem, your hard work is rewarded in many ways and we have an enhanced employee benefits package on offer from your very first day with us:

• 25 days annual leave plus 8 days Bank Holiday
• An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc
• Buy or sell up to 5 days holiday a year
• Healthcare cash plan through Westfield Health worth a minimum of £750 per year
• Electric Vehicle salary sacrifice scheme
• Cycle to Work salary sacrifice scheme and a free helmet
• Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
• Smart Tech scheme (buy goods with 0% interest)
• 10% discount on solar panels
• Tandem Hub for treats, cash back and discounts on UK retailers
• 2 days per year paid volunteering
• Free cereal, snacks and drinks in all offices
• Quarterly team social budgets

Our Green Deal: Your Impact Amplified

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:

• Volunteer 2 days a year for charity > receive an early Friday finish
• Raise £200 per annum for charity > Tandem provide PR and marketing support
• Have renewable energy at home > receive an additional 1 day annual leave
• Drive an electric car > receive £500 towards a home charger

Ready to make your mark?

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Sourcing Model

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.

Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.