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Senior Commercial Operations Manager

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Job Description

Rystad Energy is a leading energy research and business intelligence company, providing data-driven insights and tools to empower decision-makers in the global energy landscape. We are dedicated to delivering excellence and fostering innovation, and we are seeking a proactive Senior Commercial Operations Manager to optimize our commercial processes and enhance operational efficiency supporting this dynamic team.

About the Role

As a Senior Commercial Operations Manager, you will play a pivotal role in managing the details and optimizing our sales processes, enhancing operational efficiency and driving the performance of our commercial team. Reporting to the Head of Sales & Marketing Operations, you will collaborate with cross-functional teams to ensure alignment and support the achievement of strategic business goals.

Key Responsibilities

  • Contribute to developing, maintaining, and reporting Key Performance Indicators (KPIs) related to Sales and Commercial Operations to monitor success and identify areas for improvement.
  • Drive the design and implementation of streamlined commercial operations processes, ensuring global standardization and efficiency.
  • Lead communication and training efforts for the commercial team on processes and systems, including onboarding improvements and knowledge retention and upskilling across teams.
  • Standardize regional mediums within the commercial team to share best practices globally.
  • Identify opportunities for improvement in CRM and internal commercial systems, and evaluate potential new solutions to enhance operational efficiency.
  • Manage sales funnels, measure activity and compliance, and monitor forecasting performance to support business goals.
  • Facilitate the connection between regional commercial teams and global leadership by assisting with training, win/loss analysis, competitive intelligence, and client segmentation.
  • Implement sales strategies developed by global and regional commercial leadership to ensure alignment and execution.
  • Assess pricing discipline and recommend product and service pricing guidelines to commercial leadership.
  • Perform gap analyses and collaborate with regional commercial leadership to develop viable solutions for addressing challenges.
  • Coordinate regular Sales Business Reviews with global and regional leadership to ensure alignment and progress tracking.
  • Collaborate with global marketing teams on client segmentation, commercial reporting analysis, and lead generation attribution linked to marketing campaigns.
  • Work with other Sales and Marketing Operations functions on initiatives to enhance sales performance, client services, and internal processes.

Qualifications

  • Bachelor's or Master's degree in Business, Finance, Economics, Management or a related field.
  • 5+ years of relevant work experience in commercial operations, sales enablement or client management.
  • Proven track record in designing and delivering sales enablement programs.
  • Experience in the energy industry is preferred but not required.
  • Experience working internationally is advantageous.
  • Familiarity with CRM platforms and business intelligence tools.
  • Ability to operate independently and efficiently, take initiatives and exercise sound business judgment to drive performance.
  • Team player capable of managing multiple stakeholders with diverse opinions and commercial objectives.
  • Strategic thinker with strong analytical and problem-solving abilities.
  • Strong project management and multitasking capabilities.
  • Self-motivated with excellent verbal and written communication skills, comfortable interacting with all seniority levels.

Why Join Rystad Energy?

  • Be part of a global, forward-thinking company shaping the future of energy.
  • Work in a collaborative and innovative environment.
  • Enjoy competitive compensation and benefits.
  • Access professional growth opportunities and career development

Location: Oslo
Reports To: Head of Sales & Marketing Operations

Application deadline: 20.03.2025. However, we review applications on a rolling basis, so we encourage you to apply early.

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