Job Description

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary Reporting to the Sr. Manager of Learning Experience Design & Technology, this person will be responsible for day-to-day support of Rivian’s enterprise learning technology, with a focus on Rivian’s Learning Management System (LMS). This role will oversee the administration and technical management of our LMS and help to enable a culture of learning at Rivian. Responsibilities Responsible for overseeing and executing the day-to-day management, supervision, administration, and governance of Rivian’s LMS and skills platforms Program manage LMS integrations with internal and external systems, working across technical teams to meet defined outcomes Identify, diagnose, and resolve technical problems related to the LMS including errors, login difficulties, integration problems, and other system issues affecting end users Coordinate and implement training launches for combined enterprise and manufacturing compliance training Launch enterprise-wide compliance and general training programs, automating them whenever possible Plan, test, implement, and support system design changes, modifications, and updates for existing and new learning management system features Change manage new system features occurring in the LMS Consult and advise the business to bridge business problems with learning technology solutions Maintains relationships and collaborates with our chosen vendors to drive system adoption, awareness and ROI Upload, publish, test, enroll, deploy and report on content including, but not limited to, online courses, tests, surveys, evaluations, documents, and instructor-led training Train other LMS administrators for intermediate and advanced skill building (acting as the SME for our LMS) Design and develop general training materials to support systems, tools programs and curricula across Rivian Document and implement LMS standards to maintain consistency and accountability for system admins Develop visual training data reporting for enterprise stakeholders Monitor system performance, utilization, and system configurations to ensure uninterrupted operations and proper access for end users Manage and monitor enterprise user groups Make recommendations for system enhancements based on user feedback, surveys, and new technology offerings Qualifications Minimum of 5 years of experience in LMS administration Minimum of 3 years working in a Learning and Development department Instructional design background with proven experience with authoring software (Articulate Rise, Camtasia, AI video tools, Gsuite and Adobe products etc.) Expert with Learning Management Systems, particularly Cornerstone on Demand (CSOD) Proven success executing against day to day operations of an LMS Demonstrated ability to manage learning technologies and APIs that integrate with the LMS Proven success resolving technical support tickets related to the LMS Ideal candidates should have strong consultative, program and project management skills Proven success in the development and execution of system communication plans related to the implementation of new training, systems, enhancements, and/or process changes Proven ability to uncover gaps that lead to technical training resources development supporting a decentralized LMS population Skilled at communicating, verbally and in writing, technical information in terms understandable to non-technical end users Experience implementing complex system automation to support unique business conditions Proven experience building training materials for systems and general training programs Ability to manage ambiguity, apply problem-solving skills, adapt, and pivot quickly in an ever-changing environment Experience creating requests for proposals and demoing new systems that meet defined business requirements #li-onsite Pay Disclosure Salary Range/Hourly Rate for California Based Applicants: 107,800 — 134,800 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Rivian covers most of the premiums. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected]. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.