Job Description

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary Rivian Delivery & Field Operations is seeking a Program Manager, Vehicle Operations to support the execution of business-critical projects that allow the organization to better move, store, and prepare vehicles for everything from customer deliveries to fleet allocation. The Delivery & Field Operations team’s overarching goal is to prepare and implement central business functions to deliver the Rivian electric adventure wherever our customers live and play. As the Program Manager, Vehicle Operations you will work closely with our field team members on project backlog management, process creation and improvement. You will coordinate with our external partners to ensure the team has the tools they need to successfully manage team workflows. Success in this role requires you to have a passion for creating process efficiencies by using Lean methodologies. You will also need to be comfortable working with ever changing circumstances at a very fast pace. Responsibilities Create, adjust and improve on current processes to meet new business needs and ensure our internal teams are able to meet long term goals and day to day key performance indicators Use Lean methodologies to identify, plan, and implement special projects aimed to drive continuous improvement across the organization and increase operational output Create and keep a Project Archive that memorializes and packages project charters, models, deliverables, etc in an organized way that we can always reference in the future. Scope and scale project/program management tools (such as Smartsheets, Confluence, SharePoint) and best practices to meet the unique needs of specific projects and programs. Work closely with internal team members to identify problems, support problem solving events, test out solutions, and ensure compliance in processes across all areas of our vehicle management business Coordinate with teams like product, planning, logistics, policy to drive initiatives forward to completion Manage communications and opportunities for feedback across a complex organization: messaging to broad stakeholder audiences, leadership, and core project teams. Anticipate organizational needs and pursue proactive solutions Travel to operational markets to ensure successful project adoptions Qualifications Ability to work in an ambiguous, fast paced and iterative environment Experience implementing projects using procedures such as: PDCA, DMAIC, Kaizen Analytical mindset – able to use data to determine the best path forward Operator at heart – a passion for the “go see” in the field 5+ years of experience in operations & project management Proven track record of executing multiple complex projects simultaneously from start to finish Passion for operations and process improvement principles An innovative, customer-centric mindset and approach Ability to travel up to 50% Pay Disclosure Salary Range for California Based Applicants: $125,000-$145,000 (actual compensation will be determined based on experience, location, and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected]. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.