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Lead Analyst, Sales Analytics

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Job Description

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary Rivian is seeking a detail-oriented, data-driven problem solver to enhance the performance and productivity of the Sales organization. The ideal candidate will possess strong analytical and creative skills, with a passion for tackling challenges in a dynamic environment. A deep understanding of key sales performance drivers and the ability to communicate complex topics clearly are essential. Responsibilities • Provide insights into operational performance as a key member of the Sales Analytics team with exposure to senior management and multiple departments. • Build and manage dashboards, data pipelines, tables, and integrations to track performance metrics and manage KPIs. • Analyze sales campaigns, customer behaviors, and sales metrics to identify actionable insights on sales tactics and incentives. • Utilize statistical methods and predictive modeling to optimize sales strategies and drive growth. • Identify and integrate data sources, validate data fidelity, and create new data as needed. • Improve sales forecasting, territory accuracy, and incentive structures using historical data and market trends. • Provide data-driven recommendations to increase orders, reduce cancellations, improve targeting, and enhance customer experience. • Update and distribute regular reports to internal stakeholders. • Maintain current dashboards with the latest data sources. • Support ad hoc analyses and reports for business decisions, planning, and execution, including new product launches. • Generate insights and real-time dashboard results for presentations to senior management. • Collaborate with IT to build data infrastructure, pipelines, ETLs, and ensure data security. • Streamline data accessibility and normalization through continuous improvement methodologies. • Collaborate with Inside and Field Sales teams, Marketing, Product Management, Customer Service, Commercial Operations, etc. Qualifications • Proficient in SQL, Hex, ThoughtSpot, Sigma, Tableau, Excel, Python, R, and Salesforce. • 6+ years of sales analytics experience. • Bachelor’s degree in marketing, Business, Statistics, Economics, Engineering, or a related field; Master’s preferred. • Strong analytical and problem-solving skills. • Understanding of sales compensation, incentives, and territory planning; proficient in Salesforce reporting. • Excellent communication and relationship-building skills with senior stakeholders. • Strong organizational and project management skills. • Experience in start-up operations and new product launches, integrating various data sources. • Adaptable to change with a continuous improvement mindset. • Quick to understand and map systems and processes, detail oriented. • Proficient in Excel, Word, and PowerPoint. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [email protected]. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services.

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