Team: UX

Salary banding: £75,000 - £90,000

Experience: Senior

Working pattern: Full-Time (12 Month Fixed Term Contract)

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words: People leader, Customer champion, Maker

Top 3 qualities for this role: Strategy, Communication with influence, Results orientated

In the words of the team, you should leave your current role for this one because….

'You’ll play a lead role in the shift to app as our flagship channel to aid the transition of OVO as an energy company to a decarbonisation business. You’ll influence product and business strategy and directly influence c-suite executives.'

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you’ll be joining plays a gigantic role in making that happen. Here’s how:

Our vision is to create simple, connected and beautiful experiences that deliver for our customers, planet and business. We do the heavy lifting so our customers don’t have to. We remove complexity, solving for today, tomorrow and the future. We join the dots across the entire customer journey, connecting the offline and online and ensure a seamless experience across our product ecosystem. We care about the details – On every screen from each pixel to the last letter. We weave together our brand voice, sweating the details, even when people aren’t looking.

This role in a nutshell:

We are looking for an experienced Product Design Manager with a passion for leading and inspiring teams and stakeholders to help OVO’s customers, the planet and business. As a key member of the UX Leadership team you will help build and maintain an inclusive and creative work environment for a team of designers to drive customer and business growth.

Your key outcomes will be:

• Lead, grow and inspire a team of Product and Content Designers
• Bring product strategy to life by creating a compelling design vision executed through beautiful visuals and a crafted narrative.
• Coach and develop designers, promoting skill growth and career advancement to equip them with the right skills and behaviours to lead teams through growth and change
• Build and sustain a highly engaged, challenged and fulfilled team
• Provide strategic leadership to the UX team, fostering a collaborative and creative work environment.
• Establish and maintain design standards to ensure consistency and quality across all products, conducting design reviews to provide constructive feedback ensuring high-quality deliverables.
• Take a proactive approach and ownership in leading our UX Leadership team to build an inclusive creative culture and drive cross-team initiatives.
• Collaborate with cross-functional teams, partnering with the Head of Product and Head of Engineering to ensure alignment with overall business goals
• Raise the profile of UX across the business
• Foster collaboration between design disciplines, stakeholders and peers
• Establish, scale and champion user centred design methodologies and ways of working

Who you are:

An experienced design leader who:

• Is highly creative, inspiring and engaging with a track record of shipping high quality product experiences
• Comprehensive design background with deep expertise in visual design and interaction design
• Has a track record of managing a cross-disciplinary team – Product Designers and Content Designers – from fostering growth and talent to recruitment, retention and performance management.
• Cares as much about the words as the visuals to create effective experiences
• Has excellent communication skills and the ability to build compelling narratives told in a succinct way
• Is comfortable being more hands on from time-to-time
• Has case studies which demonstrate your approach and the impact you’ve had

You’ll be a successful UX Design Manager at OVO if you…

• Continually demonstrate the value of design through business and customer metrics and results.
• Lead projects and groups of stakeholders
• Are comfortable presenting to diverse audiences
• Have in-depth knowledge of mobile ecosystems and mobile-first design strategies
• Thrive in a fast-paced environment and take accountability for driving results
• Have previously lived the life as a Product Designer

Let’s talk about what’s in it for you

We’ll pay you between £75,000 - £90,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. It’s an extra 9% of your salary on top of your core pay to use as you like. You can take it as cash, add to your pension, or choose to spend it on a huge range of flex benefits.

Here’s a taster of what’s on offer:

For starters, you’ll get 34 days of holiday (including bank holidays).

For your healthWith benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more
For your wellbeingWith gym membership, gadget, travel and cyber insurance, workplace ISA, will writing services, DNA testing, dental insurance, and more For your lifestyle With extra holiday buying, discount dining, culture cards, tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home Get up to £300 off any OVO Energy plan (when you pay by Direct Debit), plus personal carbon offsetting and great discounts on smart thermostats and EV chargers
For your commute Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..