Here at Octopus Energy ECO, we’re responsible for delivering the government mandated eco obligation scheme on behalf of Octopus Energy! 🐙

We are super passionate about helping customers on low income and benefits improve the insulation in their homes, to help reduce their bills and carbon emissions. We work with an internal and external supply chain insulating customer homes across the UK within the compliance rules of the ECO scheme.

If you’re customer focused and have a love of helping people this could be the role for you! You’ll be making a difference by validating customer’s applications for the schemes we run, making sure they’re eligible and informing them of the installation journey.

You’ll join the ECO Validation team, learning about the different schemes and looking after customer’s applications. Day to day, you’ll be supporting customers with their applications via both phone and email. You’ll need to have great attention to detail, be an excellent team player and the drive to work in a fast-paced, target driven environment.

A little heads-up... Some of our team taking some well deserved holiday over the next few days so we may not get around to reviewing all applications until the new year. Every application gets reviewed by a real human, and we’ll be in touch to let you know either way - whether it’s a yes or, sadly, a no this time round. Thanks for your patience and understanding!