| Location | London, UK |
| Commitment | Full-time |
| Role | Growth - fixed |
| Remote | 🏢🌴Hybrid |
| First listed | In the last 1 month |
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Job Description
What we do. Electric Car Leasing
Why we do it. Greener. Fairer. Future.
We’re looking for an outstanding people manager to run one of our high performing Customer Success Teams in London. You will lead a team of Account Managers who own the B2B2C relationship with some of our Salary Sacrifice customers.
After our Business Development team wins a new client, your team is responsible for supporting their launch, growing the relationship and ensuring we retain them. In short, the role is to make sure the relationship is a roaring success for our customers, their employees and Octopus EV.
A genuine passion for team leadership and customer experience is a must, along with strong commercial acumen and an ability to drive efficiencies and growth.
You will be managing a team of 6 Account Managers, working closely with 2 other teams of Account Executives, and internal teams such as Onboarding, Marketing, and Operations. We have 30 people in Customer Success at the moment and this will continue to grow!
Octopus Energy number of job openings over time by month
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