Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimizing renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

As we enter the stage of rapid commercialisation and customer account growth, we have a number of exciting new offerings to launch to customers. We’re looking for an exceptional person to help us continuously deliver features that provide value to our customers.

Our ideal Customer Success Engineer would be an individual keen to solve real-world problems to deliver value to customers through answering questions, investigating technical queries, writing tutorials and guides, and marshalling requests to the development teams within a collaborative, community-based environment.

You will need to be technically sharp and people oriented; assisting with case management from customer queries we receive, and deep diving into our applications to diagnose issues, and reporting back on it.

We operate a highly agile development approach, giving wide scope to be involved with hands-on system-design, test driven development, deployment and operations.