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Customer Success Manager

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Job Description

Pure instant power. Anywhere. We have created the world’s most advanced portable power supplies, bringing freedom to the way our customers work. With you we want to shape a world where advanced technology meets environmental responsibility and create lasting impact. We are working from all over Europe and the US, whether onsite, hybrid or fully remote. Driven by our curiosity and the desire to leave tomorrow's world cleaner than we found it yesterday. Join us in transitioning away from combustion generators to a cleaner alternative for fast, measurable, and real outcomes. What we’ve achieved so far is just the beginning. 🚀


At Instagrid you shape a more sustainable future by helping professional workers transitioning away from combustion generators. Making our world a cleaner place tomorrow and the workplaces of our customers safer today.

**This position requires travel 3-4 days a week**


Your impact

Join us as a Customer Success Manager, where you'll be the cornerstone of our relationships with key account customers. As the primary contact, you'll embody the essence of Instagrid, ensuring a compelling user experience and driving technology adoption among our clients. Your role is pivotal in fostering strong relationships with key accounts, facilitating product understanding, and spearheading growth initiatives. By embedding yourself within each key account, you'll become an indispensable asset, driving our market success through unparalleled customer satisfaction. Come be a part of our team and make a lasting impact on our journey to success.


  • Implement negotiated framework agreements with major customers, ensuring positive impressions across all customer branches
  • Expand your network within assigned customers, enabling their success with our solutions
  • Promote familiar and new applications across various business units of key accounts through creativity and enthusiasm
  • Provide comprehensive product training and support to users, making the product accessible and user-friendly
  • Ensure customers have all necessary information for seamless product utilization, addressing inquiries comprehensively
  • Drive high product utilization and ensure customers fully benefit from our solutions
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Join ClimateTechList Talent Collective

Want to be matched with companies directly? Apply to the talent collective.

Here's how it works:

  1. You submit an application

  2. We'll share your profile with climate tech companies potentially interested in chatting with you

  3. We'll reach out if there's a company interested in talking to you.