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Customer Success Manager

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Job Description

🚀 We are growing. Will you be part of our journey?


At Instagrid, we work together to make the world a little bit better. We have a strong, innovative product, a motivated team and a clear vision. What we are missing? YOU! To continue our success story, we are expanding our Sales Team.


**This position requires travel 3-4 days a week**

Join us as a Customer Success Manager, where you'll be the cornerstone of our relationships with key account customers. As the primary contact, you'll embody the essence of Instagrid, ensuring a compelling user experience and driving technology adoption among our clients. Your role is pivotal in fostering strong relationships with key accounts, facilitating product understanding, and spearheading growth initiatives. By embedding yourself within each key account, you'll become an indispensable asset, driving our market success through unparalleled customer satisfaction. Come be a part of our team and make a lasting impact on our journey to success.


  • Implement negotiated framework agreements with major customers, ensuring positive impressions across all customer branches
  • Expand your network within assigned customers, enabling their success with our solutions
  • Promote familiar and new applications across various business units of key accounts through creativity and enthusiasm
  • Provide comprehensive product training and support to users, making the product accessible and user-friendly
  • Ensure customers have all necessary information for seamless product utilization, addressing inquiries comprehensively
  • Drive high product utilization and ensure customers fully benefit from our solutions
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  1. You submit an application

  2. We'll share your profile with climate tech companies potentially interested in chatting with you

  3. We'll reach out if there's a company interested in talking to you.