Location | San Francisco, CA, USA |
Years of Experience | 5+ years of experience |
Remote | See job post for details |
First listed | In the last 2 months |
🔍 Found ClimateTechList useful?
ClimateTechList is free for job seekers, no registration required, and I, Steven, run it by myself at cost part-time.
The site gets about 30,000-40,000 users a month. Help support this site and make it easier for other future climate job seekers!
You can buy me a coffee to support the site below. Thanks!
Job Description
Gridware's mission is to create a future where power outages and electric grid hazards (think wildfire ignition) are a thing of the past. We provide a truly full-stack (hardware + firmware + software) solution for the real-time monitoring of America’s critical infrastructure. The system centers around low-cost hardware platforms that are easily and permanently deployed to power poles. The platform detects and predicts physical fault phenomena, expedites repairs during power outages, and helps utilities demonstrate risk reduction to regulators through comprehensive asset health profiles.
Gridware's technology is designed to unlock essential values for other adjacent verticals. Our unique positioning allows us to solve some of the world's most burning challenges -- from helping policy makers make data-driven infrastructure decisions to helping farmers overcome micro-climate challenges. While others turn a blind eye to these aged and highly-regulated industries, we at Gridware believe it's our duty to find win-for-all scenarios that lead to a prosperous future for coming generations.
Gridware is a privately-held, YC-backed company with funding from some of the best climate & hard tech investors in the world.
Role Description
The Real-Time Operations Lead is responsible for overseeing and managing the real-time operational activities at Gridware, which is the team responsible for providing our customer with real-time support and reporting emergent events in the electric grid . The ideal candidate will possess strong capabilities of running 24/7 real-time operations team, the ability to work under pressure, and excellent communication and leadership capabilities.
Key Responsibilities:
Team Coordination:
- Coordinate with various departments, including engineering, customer success, and software engineering, to ensure real-time issues are addressed promptly and efficiently.
- Act as the primary point of contact for real-time operational issues and escalations.
People Management:
- Lead, mentor, and develop a team of real-time operations analysts.
- Conduct regular performance reviews, provide feedback, and implement development plans for team members.
- Foster a positive and collaborative team environment.
Process Improvement:
- Develop and implement processes, tools, and procedures to improve real-time operational efficiency and effectiveness.
- Lead continuous improvement initiatives and projects to enhance operational performance.
Incident Management:
- Manage and resolve operational incidents in real-time, ensuring minimal disruption to operations.
- Maintain detailed incident logs and develop post-incident analysis and action plans.
Training and Development:
- Train and mentor team members on real-time operational processes and best practices.
- Ensure the team is equipped with the necessary tools and knowledge to perform their roles effectively.
Qualifications:
- 5+ years of experience in real-time operations or a similar role.
- Proficiency in real-time monitoring tools and software.
- Demonstrated leadership and team management abilities.
- Experience in incident management and process improvement.
Working Hours:
- Full-Time + On-call availability for urgent operational issues.
Application
Although we do not require candidates to submit a cover letter, candidates who wish to have their application stand out are invited to write a cover letter outlining one or all of the following things:
- Where you have acquired the required skills
- Which (if any) of the bonus skills you have and where you acquired them
- Why you are interested in this role
Benefits
We offer competitive benefits that help employees thrive and grow. These benefits include:
- Flexible starting hours to reduce commute
- Health, Dental & Vision (Gold and Platinum plans fully covered)
- Paid Parental Leave
- Company-paid training to upgrade your skills
- Free parking and a commuter allowance
Gridware is an equal opportunity employer. We want applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.
Gridware is headquartered in Walnut Creek, California.
Gridware number of job openings over time by month
ClimateTechList is the web's largest aggregator of climate, clean tech, renewable energy & green jobs. Contact us if you'd like to use partner or use our current or historical jobs data in any way.
Apply to Job
👉 Please mention that you found the job on ClimateTechList, this helps us get more climate tech companies listed here, thanks!
Get a referral to Gridware
If possible, try to get a warm intro/referral to Gridware before applying! Do a LinkedIn search to see who you may know at the company. See this LinkedIn post from Steven for more details on this tactic.
Join ClimateTechList Talent Collective
Want to be matched with companies directly? Apply to the talent collective.
Here's how it works:
You submit an application
We'll share your profile with climate tech companies potentially interested in chatting with you
We'll reach out if there's a company interested in talking to you.
No spam. Unsubscribe any time.
Join ClimateTechList Talent Collective
Want to be matched with companies directly? Apply to the talent collective.
Here's how it works:
You submit an application
We'll share your profile with climate tech companies potentially interested in chatting with you
We'll reach out if there's a company interested in talking to you.