About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.

Reports To

Manager, Technical Content Development

What You Will Be Doing

The Technical Illustrator/Video Creator will combine text, audio, animation, images, and video to create educational content for internal and external customers. This role will work with global team members to create, evolve, and maintain the most up-to-date video, rendered images and animations, 2D line drawings, and illustrations of our product offerings for training, installation, and customer content. You will coordinate with cross functional teams to incorporate best practices, examples, and other value enhancing ideas to promote customer and user adoption. You will collaborate with technical writers, instructional designers, and other illustrators to develop interactive and impactful learning experiences. To be successful at ChargePoint this person must be highly motivated, self-directed, and comfortable working in a fast-paced environment.

What You Will Bring to ChargePoint

• Produce intuitive and easy to understand rendered images, illustrations and animations that capture the installation and maintenance process for a global audience.
• Create tutorial videos including script, audio, screen recording, onscreen design elements, etc. and ensure content is updated on a regular basis.
• Collaborate with technical writers, instructional designers, and other stakeholders to develop and load content within the learning management system (LMS), MadCap Central, and/or other delivery platforms.
• Design and deliver creative content to build knowledge of end users to successfully use ChargePoint solutions and applications.
• Develop digital communications content, such as infographics, how to videos, microlearning moments, etc.
• Prototype, develop, and test learner-centric digital learning experiences and materials in a variety of delivery modalities.
• Continuously explore innovative ways of utilizing design material to engage audiences while transferring skills/knowledge and driving sustainable behavior change.

Requirements

• Minimum of 5-7 years of working experience in content creation with specialty in educational video design and technical content development
• Experience with video editing, trimming footage, and inserting graphics using modern editing software required (Camtasia, Final Cut Pro, and/or Adobe Premiere)
• Image and animation creation skills utilizing Keyshot, Cinema4D, or the equivalent
• Ability to create photo-realistic images and renderings based off existing CAD, 2D drawings and product specifications.
• Ability to alter images/animations with Adobe CC Suite (primarily Photoshop, Illustrator) or equivalent.
• Proficient with image manipulation using Photoshop, GIMP, Illustrator, or similar applications
• Ability to write effective copy, instructional text, audio, and video scripts
• Demonstrated ability to distill information from subject matter experts and translate it into training and documentation relevant to target audience
• Familiarity with authoring tools such as such as MadCap Flare, Articulate, or Captivate; HTML and CSS experience a plus
• Industrial Design, Graphic Design, Mechanical Engineering, or other equivalent experience preferred.
• Knowledge of Jira, Confluence, or similar project management tools is a plus
• Ability to work on multiple projects concurrently while meeting tight deadlines

Location

Campbell, US

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer.
Applicants only - Recruiting agencies do not contact.